I am starting a new series for ServiceNow Change management tutorial.If you want to learn how Change management application works in ServiceNow as an ITIL User, as a ServiceNow administrator or as a ServiceNow developer , then this is the right tutorial for you.
By the end of this tutorial you will be able to implement Change management application in ServiceNow for your customers and clients, you will be able to understand how Change management process works in ServiceNow and what are different features of change management application.
Lot of the content of this tutorial has references from ServiceNow Documentation.
ITIL users will learn how change management process works in ServiceNow and what are its different functionalities.
Admins will learn how to configure and administer Change Management application.
This video will cover:
– What is Change and Change Management
– Change Management Application in ServiceNow
– Change Types and their workflow
– Change Creation
– Change form
#ChangeManagement #Change #ServiceNowChange