3. Configuring a Local Desktop Telephone V16 – Basic Certification

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This module covers everything you need to know on how to configure IP Phones, centrally manage them and work alongside the 3CX web app. In detail:

3.1 Supported Devices
3.2 PnP Provisioning
3.3 Firmware Management
3.4 3CX Web Client Remote Control
3.5 Remote Control (uaCSTA)

Presented in Part 1 of our Basic Training, in conjunction with all the reading material provided on the 3CX website ( provides you with all the knowledge to pass the Basic Certification test.

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