Dan and Todd Inbound Organization 8 11 21


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What’s new in inbound?

Working with entrepreneurs on flywheels all the time – solo’s to larger companies.

Call your customers to thank them for the business + referrals

Client Engagement in 2021 is different and more important than ever.

To do inbound you must be inbound.

Inward growth precedes outward growth. Do not just need more activity but more effective work/effort. Must teach, train, coach, mentor to develop competencies/disciplines and not just skills.

Be Helpful – Empathy, genuine care for customers, think about them first
Ask/question/listen

Mindset – put others first, care, positive

Be available

Personalization token is not personal – that is impersonal. Be human.

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