Big thanks to Sam Deagan of GHL TechTeam for his help on this one!
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James Hurst is an expert at ClickFunnels, GoHighLevel and many other Online Marketing Softwares. He is also a software engineer and the host of The Marketing Show and owner of DDXWEB Marketing Agency. ( )
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What all is in the Support Portal?
Custom Menu Link
Custom Fields: Support Ticket Number, Loom URL, Screenshots of the Problem, Description of the problem/request
Workflow that creates the Support Ticket Number — custom_values.support_ticket_number_custom_value
Custom Value: Support Ticket Number Custom Value right_now.yearright_now.monthright_now.dayright_now.hourright_now.minuteright_now.second
A workflow that you send to your customer explaining the new support portal 🙂
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