How to map out the Customer Journey | Triple-A and Triple-R framework of Growth Marketing


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Get more insights on the customer journey with Ketan Sabnis (CEO and Co-founder, Kylas). Through the course of this video, you will learn about the critical points in a customer journey and figure out the touchpoints that can help you determine whether you are moving in the right direction or not.

In addition, you will also learn what your customers expect to find across each stage so that you can address those expectations and stand out from the competition.
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