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VIDEO: Best Motivational Speaker in Delhi, India
How to Measure Customer Satisfaction
Do you know how to measure and boost your customer satisfaction?
Watch this Net Promoter Score (NPS) video to get valuable tips and improve your customers’ satisfaction quotient.
It is important to know about Net Promoter Score calculation or Net Promoter Score benchmark as it works like a mirror that reflects your company’s true performance
Remember, when your customers are delighted with your product or service, they share the experience with others. However, if the feedback is negative, it goes viral.
In this business video, renowned motivational speaker Mr. Vivek Bindra clarifies in the simple manner what is a good Net Promoter Score and how to achieve it. Learn it and implement it to make your customers ecstatic!
Look out for more from Vivek Bindra – www.vivekbindra.com